Flat Tire after one week--Car has to be towed

[LeftieBiker]

I also got a nail in the center of the tread in my first week and had to flatbed tow it to my dealer who told me that the puncture was not fixable so they needed to get a new tire ($250) which took about 2.5 hours. Want to know if fix-a-flat can might be recourse to getting a tow in the future. Perhaps have a spare wheel and tire in my garage? $250 / flat tire is going to get expensive (especially after roadside service expires.)

Tire goop of any sort is likely to damage or ruin the TPMS sensor in the wheel. The spare at home is the better option. I suggest you also carry a tire plug kit and small air compressor.

 

[boltage]

To make mattes worse, the dealership called today to say that they couldn't find the same self-sealing tire to replace this one with. So, they are replacing it with a regular tire. If we want the same type of tire that came with the car, then we have to wait a lot longer, with the car in the shop. They also intend to charge us the full amount.

If you want a matching replacement, perhaps it is easier to order one from Tire Rack and have it shipped to the Chevrolet dealer (or wherever you want to do the installation). Tire Rack says that the Michelin Energy Saver A/S 215/50R17 special version for the Bolt is in stock (note: they have three different versions in this size, be sure to get the correct one).

https://www.tirerack.com/tires/tires.jsp?tireMake=Michelin&tireModel=Energy+Saver+A%2FS&partnum=15HR7ESASV2&vehicleSearch=true&fromCompare1=yes&autoMake=Chevrolet&autoYear=2017&autoModel=Bolt%20EV&autoModClar=

 

[ChevyCustomerCare]

Here's an update on the flat tire situation:

The Chevy Bolt does not have room for a spare tire. Despite what Amber said in her message. It does not come with a tire inflation kit. It does come with tires that are described as "self-sealing".

My wife got a small hole in the tire, and it went completely flat very fast. It was towed on a flatbed truck to the Chevy dealership, who kept it overnight. They replaced the tire with a new tire that is not self-sealing. The dealership says that it will take about three weeks to get a replacement tire that is self-sealing. They charged us $200 for the replacement, which we had no choice except to purchase. The only alternative was to leave the car in the dealership for three weeks waiting for the replacement tire. As I understand the situation, we will probably have to purchase the self-sealing tire when it arrives.

The dealership should stock replacement tires. Plus, if they don't have them in stock, it should not take three weeks to get them. We are not happy campers

Hi EgermP,

I completely understand why you and your wife would be upset. When you have a moment, could you send me a private message with your VIN, contact information, vehicle mileage and the name of your servicing dealer? I'd like to reach out to them on my end to discuss this situation further.

Kindly,

Amber G.
Chevrolet Customer Care

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