Yellow light appears when I use the 240V outlet

[Naika4a90]

Hi, everyone!
My charger gets a yellow light when I use the 240V outlet.
I found the ground wire wasn't connected.
I had a dealer replace the faulty cable, but the new one also has the same issue.
I tested it with the 120V one and I had no issues.
What could be the cause?

 

[May_K]

It sounds like you might have a similar issue to mine. My OEM charger started showing problems and wouldn’t work properly on a 240V outlet, even after reporting it to the dealer. Since you mentioned the ground wire wasn’t connected, that could definitely be causing issues...and since your 120V charger works fine, it seems like the 240V setup might have a deeper issue, possibly with the wiring or the charger itself..